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Direct answers about Oprun
These answers describe the current product architecture. A provider-dependent feature is live only after its authorised connection reports ready.
What is Oprun?
An AI-assisted operating system for service businesses that connects enquiries, customers, quotes, bookings, jobs, workforce, communications, content, finance intelligence, governance and approval-safe automation.
Can the AI answer calls and messages?
The architecture supports an AI receptionist, SMS and connected messaging through approved providers. Production behaviour depends on configured provider credentials, consent rules and the business's escalation settings.
Does it support multiple languages?
Yes. The Product Guide and Co-pilot detect or accept a selected language, return text in that language, and use a matching browser/provider voice where a compatible voice is available. If a matching voice is unavailable, the interface keeps the correct text rather than deliberately using the wrong-language voice.
How are important AI actions controlled?
Consequential external actions remain under configured human-approval rules. The quality architecture separates maker output from checker/verifier review and records quality results for audit.
Can it track expenses and job profit?
Yes. Authorised office users can record stock, supplied products/services, overheads, subscriptions, insurance and other expenses, link them to jobs where relevant, and compare recorded revenue against expenses for job-level and overall net-profit reporting.
Can a solo operator and a team use the same product?
Yes. Business setup asks about structure and whether the organisation is solo or team-based, then adapts suggested sections, workforce setup and access patterns while preserving owner control.
What platforms can connect?
The connection architecture covers email, SMS, WhatsApp Business, Meta/Facebook/Instagram, TikTok, YouTube/Google, Snapchat, X, website, voice/telephony and other provider-approved integrations. Raw platform secrets remain server-side.
How is customer and staff data protected?
Workspaces are tenant-scoped, privileged data is role-restricted, sessions use server-side controls, sensitive actions are audited, and production storage is designed for encryption, managed secrets and protected backups. Exact certification claims are shown only when actually verified.
Does Oprun replace professional legal, tax or employment advice?
No. AI setup and operational indicators are guidance. Owners remain responsible for professional/legal review, licensing, tax, privacy, workplace and industry obligations.